TAN Resorts Privacy Policy

Effective Date: March 16, 2026 (Updated to today’s date)

This Privacy Policy explains how TAN Resorts LLC (“TAN Resorts,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our website at https://tanresorts.com and related online services (the “Services”). By using the Services, you agree to this Privacy Policy.

1. Who We Are

Controller: TAN Resorts LLC 447 3rd Ave Ste 410 St Petersburg, FL 33701 Email: [email protected] Website: https://tanresorts.com

2. Personal Information We Collect

2.1 Information You Provide

Contact details: Name, email, phone number, mailing address, and identification (including passport information where required for international bookings).
Booking and stay details: Travel dates, number of guests, special requests, and stay history.
Account and loyalty details: TAN Rewards ID, login credentials, and preferences.
Communications: Emails, web forms, and feedback provided to our team.

2.2 Information Collected Automatically When you use the Services, we and our providers automatically collect:

IP address, device type, browser identifiers, and operating system.
Usage data such as pages viewed, links clicked, and referring URLs.
This data is collected via cookies, pixels, and the Cookiebot consent management platform.

2.3 Information From Other Sources We may receive information from travel partners, booking platforms, and marketing providers.

3. How We Use Personal Information

We process your information based on the following legal grounds:

Performance of a Contract: To fulfill your reservations and manage your stay.
Legitimate Interests: To improve our services, prevent fraud, and personalize your experience.
Consent: Where you have explicitly agreed (e.g., signing up for our newsletter or accepting marketing cookies).
Legal Obligation: To comply with tax, accounting, and safety regulations.

4. How We Share Personal Information

We do not sell your personal information. We share data only with:

Affiliates and Properties: To facilitate your stay and loyalty benefits.
Service Providers: Including payment processors, hosting providers, and marketing platforms.
Legal Authorities: When required by law or to protect the safety of guests and staff.

5. Cookies and Similar Technologies

We use Cookiebot to manage your privacy preferences and provide transparency regarding our use of cookies. Our website is scanned regularly by Cookiebot to maintain a cookie list that is as accurate as possible.

5.1 Consent Management A cookie banner is displayed upon your first visit. You have the right to accept all, reject all, or customize your cookie settings. These settings can be updated at any time via the “Change your consent” or “Withdraw your consent” links found within our Cookie Declaration.

5.2 Cookie Categories

Strictly Necessary: Required for site operation, security, and to remember your consent state.
Preferences: Used to remember information that changes the way the website behaves or looks (e.g., your preferred language).
Statistics: These cookies (such as Google Analytics and Microsoft Clarity) help us understand how visitors interact with the site by collecting and reporting information anonymously.
Marketing: Used to track visitors across websites to deliver relevant advertisements (e.g., Facebook Pixel and The Trade Desk).

6. International Data Transfers

TAN Resorts LLC is based in the United States. Your data may be transferred to and processed in countries outside of your residence. For residents of the EEA, UK, or Switzerland, we use appropriate safeguards, such as standard contractual clauses, to ensure your data remains protected.

7. Data Retention

We retain personal information only for as long as necessary to fulfill booking requirements, legal tax obligations, or until you withdraw your consent for marketing.

8. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Object to or restrict certain processing.
Request a portable copy of your data. To exercise these rights, please contact [email protected].

9. California Privacy Rights (CCPA/CPRA)

We do not sell personal information or share it for cross-context behavioral advertising. California residents have the right to request disclosure of what data we collect and the right to delete that data without discrimination.

10. Security

We implement technical and organizational measures to protect your data. However, no internet transmission is 100% secure. We encourage you to use strong passwords for your loyalty accounts.

11. Children’s Privacy

Our services are for users aged 18 and older. We do not knowingly collect information from children.

12. Changes to This Policy

We may update this policy to reflect changes in our practices or Cookiebot configurations. The “Effective Date” at the top will be updated accordingly.

13. Contact Us

For any privacy-related inquiries, please contact: TAN Resorts LLC Email: [email protected] Website: https://tanresorts.com